Privacy Policy

1. Information We Collect

• Information you give us: your name, phone number, email address, property or service location, project details, photos, and any messages you send through our forms, by phone, text, or email.
• Information collected automatically: IP address, browser and device type, pages visited, time on site, referring website, and similar usage data collected through cookies and tracking tools.
• Communication records: records of calls, texts, and emails between you and us, including your SMS opt-in and opt-out status.

2. How We Use Your Information

• Respond to inquiries and provide estimates, inspections, and services
• Schedule, confirm, and remind you of appointments
• Follow up after inspections and provide customer care
• Send occasional offers, if you have agreed to receive them
• Process payments and keep business records
• Improve our website, services, and advertising
• Comply with legal obligations

We do not sell your personal information.

3. SMS / Text Messaging

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, understand how visitors use it, and measure advertising. These include:

• Google Analytics – to understand site traffic and usage.
• Google Tag Manager – to manage the tags and scripts on our website.
• Google Ads – to measure ad performance and show relevant ads, including remarketing.

These services may collect information about your visits to our site and other sites. You can control cookies through your browser settings, opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout), and manage ad personalization at https://adssettings.google.com. Disabling cookies may affect some site features.

5. How We Share Information

We share information only as needed to run our business, such as with service providers who help us with website hosting, customer relationship management, scheduling, payment processing, and messaging. These providers may use your information only to perform services for us. We may also disclose information if required by law or to protect our rights. Mobile information and SMS opt-in data are never shared for marketing purposes, as stated in Section 3.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including secure (HTTPS) connections, access limited to authorized personnel, and reputable service providers. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We keep personal information only as long as needed for the purposes described here or as required by law.

8. Your Rights and Choices

• Unsubscribe: Reply STOP to any text message, or click “unsubscribe” in any marketing email.
• Update or delete your information: Contact us to review, correct, or request deletion of your personal information.
• Cookies: Adjust your browser settings or use the opt-out tools listed above.
• Contact us: Reach out anytime with privacy questions using the details below.

9. Children’s Privacy

Our website and services are not directed to children under 13 (and our SMS program is limited to users 18 and older). We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.

11. Contact Us